PS-M1000 User Guide & Technical Support 

PS-M1000-listing

Download the PS-M1000 User Guide  

The user guide for the PS-M1000 shows you the basics of how to set up this printer with WiFi or a wired connection, how to adjust print quality, how to solve technical issues, and more. 

Download User Guide

Watch the PS-M1000 set up video

From installing the ink to setting up on your local WiFi network, this video will show you step-by-step video shows you how to set up the PS-M1000 with a Mac so you can start printing stencils easily. 

If print drivers are needed, you can download for Mac or Windows here. 

Download driver for Mac Download driver for Windows
Fine Print Quality setting v2

Using a Mac? Use the "Fine" print quality setting for stencils. 

If you're using a Mac device, make sure you change your print setting to "Fine" whenever you print a stencil. This is done on the screen the pops up whenever you print your design. Just scroll down to "Print" quality, and change the setting. 

good-ink-bottle-fill-ps-m1000
Epson EcoFit bottle

Easy ink installation with Epson OEM bottles 

Through our partnership with Epson, the PS-M1000 comes with an OEM EcoFit bottle. These bottles are keyed and lock into the printer's slot for easy ink filling in the printers EcoTank. Just open the compartment on the edge of the printer, and slide the bottle into place. Do not squeeze the bottle once it is inserted. 

FAQ's: Purple Stencil PS-M1000

Q: Is there a way to make the stencil print heavier? 
A: Yes, the print quality can be changed. Go to pages 48-49 of the user guide to get step-by-step instructions on how to change the print quality. 

Q: I'm having trouble connecting to WiFi on a Mac.
A: If you cannot connect the PS-M1000 to a Mac, try adding the printer manually in your Connected Devices with your network's Wifi network and password. 

Q: The printer keeps grabbing multiple sheets. 
A: We advise to only load in one sheet at a time when printing stencils to decrease the risk of paper jams. 

Q: How long does it take for the ink to dry on skin?
A: We recommend to let ink to dry for around 15 seconds before tattooing.

Q: Can I use any brand of stencil paper?  
A: The stencil paper should be inkjet stencil paper. If it is not, the transfer may not take as well. 

Q: Can I use any brand of stencil ink?   
A: We advise only using TROY ink once the printer is set up.  

Q: Can I use any brand of stencil transfer gel?
A: It is strongly recommended that you use a transfer gel with a thicker consistency so transfers and stencil paper lay down easily. 

Q: Is there a technical support team i can get in touch with?
A: Yes. If you need assistance over the phone, please leave your info by clicking the "Contact our experts" button at the bottom of the page.

 

 

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