---
title: Technical Support for PS-M200 Stencil Printer | Purple Stencil
description: Install print driver, installation guide, and get questions answered about the Purple Stencil M200 tattoo stencil printer.
---

![PurpleStencil-white-logo](https://www.purplestencil.com/hs-fs/hubfs/PurpleStencil-white-logo.webp?width=388&height=70&name=PurpleStencil-white-logo.webp)

# PS-M200 Product Installation and Support   

![PS-M200 with Cartridge  copy](https://www.purplestencil.com/hs-fs/hubfs/PS-M200%20with%20Cartridge%20%20copy.webp?width=500&height=330&name=PS-M200%20with%20Cartridge%20%20copy.webp)

## Download the PS-M200 Print Driver & Installation Guide  

Compatible with Windows 10 and newer, compatible with Server 2008 and newer.

[Download Installation Guide](https://www.purplestencil.com/hubfs/PurpleStencil%20M200_MOBILE_INSTALLATION_GUIDE.pdf?hsLang=en)

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### Ready to get started?

## **Watch the PS-M200 step-by-step stencil printing tutorial **

The PS-M200 is a mobile inkjet stencil printer that's super easy to set up. This video will show you step-by-step how to install the battery, 62XL stencil ink cartridge, how to set up WiFi to a network and WiFi direct connection from an Apple device. 

If you're using a Mac, you will likely not need to install any print drivers. If you don't see the PS-M200 as an option after connecting to WiFi, visit the page below to troubleshoot. 

[ Troubleshoot Mac installation ](https://support.hp.com/ie-en/document/ish_1994828-1994872-16) [** Download driver for Windows ](https://files.troygroup.com/s/dRJJ2YiWErbmke6/download)

## FAQ's: Purple Stencil PS-M200

 

Q: Can I use any brand of stencil paper?    
A: The stencil paper should be inkjet stencil paper. If it is not, the transfer may not take.

**Q: **Is there a way to make the stencil print heavier?   
**A: **Go into settings on the driver and increase the print quality setting.

**Q: **The printer keeps grabbing multiple sheets.   
**A: **Make sure to only load one sheet at a time into the paper tray so this does not occur. 

**Q: **What can I do to reduce smearing?  
**A: **Try to clean the white roller inside the printer. Clean this with a cotton swab and Isopropyl Alcohol. Do NOT soak the roller.  

**Q: **Can I use any brand of stencil ink?  ** **  
**A: **We advise only using Purple Stencil ink cartridges once the printer is set up.  

**Q: **Can I use any brand of stencil transfer gel? ** **  
**A: **It is strongly recommended that you use a transfer gel with a thicker consistency so transfers and stencil paper lay down easily.

**Q: **Do I need WiFI to print wirelessly?  ** **  
**A: **No network, no problem. Easily print form your laptop or mobile devices by setting up WiFi Direct. 

 

 

 

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